Returns always free x
Shipping to UK    |  United Kingdom  UK

Privacy Policy

Thank you for visiting the Festa LAB s.r.l website. (the "Site"). The website of Festa LAB s.r.l. is part of the e-commerce business managed by Festa LAB

s.r.l. (hereinafter, "Festa LAB"). The Festa LAB s.r.l. company, with headquarters in Naples (NA), 80131, via Nuova San Rocco no. 95, VAT number 06560181213 n. REA NA-822443 deals solely with the management of sales and transactions carried out in the context of the Site, such as orders’ management, sales and delivery of the products, management of returns and warranties, and other activities necessary for the sale of products through the Site. For the execution of the activities necessary for the sale of the products through the Site, Festa LAB treats, as the Data Controller and according to the applicable privacy law, users’ data such as name and surname, residence and information relating to the credit card used by the users ( for example card holder’s name and surname, number, expiry date, security code). With your express consent, which you can provide to Festa LAB, the data collected for the management of sales through the Site will be processed in compliance with the Legal Notices of Festa LAB. Any users’ data acquired by Festa LAB are the data provided voluntarily by the user or lawfully acquired by Festa LAB as indicated below. These regulations concerning privacy (the "Privacy Policy") are applied to the website (the "Site") and they relate to the processing of personal data made by Festa LAB during the site visit and the use by the consumers of the services and features offered through the Site. The Privacy Policy has been drafted in accordance with Recommendation no. 2/2001, adopted on 17 May 2001 by the Personal Data Protection Working Party - Art. 29 in relation to the minimum requirements for online data collection in the European Union and it also provides information to the interested parties within the meaning of the " Art. 13 of Legislative Decree 30 June 2003, no. 196 (the "Privacy Code"). The Privacy Policy specifies the identity of the data controller that controls and manages the personal data collected and processed through the Site, indicating what personal information are collected and the purposes, the methods of processing, the scope for communicating the users’ personal data to third parties, security measures adopted in order to protect and safeguard such data and the modalities with which the user can verify the processing of his data and exercise the rights recognised by the Privacy Code.


The Data Controller is Festa LAB s.r.l., which can be contacted as follows: via Nuova San Rocco n. 95 - 80131 Naples (NA); e-mail: The Data Processor for the exercise of the rights recognised to the person concerned by art. 7 of the Privacy Code is currently Mr. Roberto Festa, domiciled for the office at the headquarters of Festa LAB mentioned above. The processing of personal data of users who visit and consult the Site is limited to c.d. web browsing data, that is, the transmission of such data to the Site is implied in the operation of computer systems responsible for the management of the Site and in the use of the Internet communication protocols. For example, IP addresses or domain names of computers used by consumers who connect to the Site and other parameters related to the type and operating system used by consumers, are web browsing data. C.d. browsing data are not collected by Festa LAB to be associated with identified users or individuals, but web browsing data by their very nature could allow the identification of users if they are processed and associated with other data held by third parties. Web browsing data are collected and processed by Festa LAB exclusively for statistical purposes and anonymously in relation to the access and use of the Site and for purposes of monitoring the proper functioning of the Site and improving the operation and content of the same. Web browsing data are deleted immediately after processing in anonymous form; such data may be used for the purpose of ascertaining any liability in case of computer crimes at the site’s expense or made through the Site. Except for such hypothesis, Festa LAB stores the user's browsing data only temporarily for a maximum period of seven days or as determined by the applicable law. Festa LAB also collects and processes personal data provided voluntarily by the user or otherwise acquired, even from third parties, during its business. Personal data may be voluntarily provided by the user on the occasion of interaction of the user with the Site's features and request for the services offered by the Site, for example in the case of registration to the Site, to other initiatives offered through the Site, in case of request for information or informative material from Festa LAB or sending to Festa LAB a notice by post or through the Site. We will process the personal data of the user to assert or defend a right in the judicial branch and to fulfill the obligations provided for by law, regulations and Community legislation. With the consent of the user, which is free and optional, Festa LAB may also process users’ data for purposes of defining individual and group profiles (profiling) and for marketing purposes, that is to send to the user, also via newsletters, emails, sms and mms, information and updates on our products, on our offers, exclusive sales, promotional campaigns and on events and similar initiatives organised by Festa LAB or those in which Festa LAB participates, including any invitations to such events. The user will always have the opportunity to oppose the processing of his personal data for the sending of promotional information via e-mail; in each notice there will be a special section that specifies how to oppose the processing and to receive no more promotional material and information. It is understood that profiling activities will not in any case be carried out by using information about the purchase by the user of products by Festa LAB through the Site. In the specific sections of the Site in which the data are collected, a special notice is posted, drawn up pursuant to Art. 13 of the Privacy Code. Festa LAB, when necessary within the meaning of the Privacy Code, requires the consent of the user before proceeding to process personal data. Personal data collected will be stored and processed through an electronic system managed by Festa LAB. In addition, other companies of the Festa Group, or other legal entities that are expressly appointed by it, are involved in the processing of personal data in relation to the management of the Site and the related services and features and the above mentioned processing purposes. We call upon the user to consult the Privacy Policy section on the scope of communication of personal data and details on the transfer of personal data outside of the European Union. Personal data collected by Festa LAB are mainly processed by automated, computer and telematic tools. The data can also be processed without the use of electronic tools, that is by manual means, in any case data are stored only for the time strictly necessary to attain the specific purpose pursued in time and in compliance with the regulations in force on the protection of personal data, including the security profile and confidentiality’s obligations. We will process the data in accordance with applicable security regulations in order to minimize the risk of destruction and loss, even accidental, of data, unauthorized access, unauthorized processing or non-compliant with the purposes of data collection and Illegal or incorrect use of data. In addition, information systems and computer programs are configured in order to minimize the use of personal and identifying data, so that such data are used only when needed for the specific purpose of processing pursued from time to time. Festa LAB communicates the user’s personal data within the limits and with the modalities specified in this Privacy Policy and in the notice published on the occasion of the data provision by the user, in any case in full compliance with the user's consent on the occasion of the data collection, when required by the Privacy Code. Data will be accessible to our internal and external staff responsible for the processing in relation to the above stated purposes and to the data processor above mentioned. The complete and updated list of the Data Processors and of the individuals to whom the data are communicated is knowable on request from Festa LAB. The user’s personal data may be communicated to professionals, independent collaborators, even in associated form, third parties who carry out technical and organisational services of which Festa LAB can make use for the processing purposes specified above, to third parties in case of mergers, acquisitions, the transfer of a company or branch of the company and other extraordinary transactions as well as to anyone who is legitimate recipient of communications provided by law or regulations. For the pursuit of the above mentioned processing purposes, the user’s personal data may be disclosed to other companies in the Festa group that will process the data according to the applicable privacy law and that are established within the European Union. The aforementioned persons who receive the personal data of the user will process them as data controller, data processors or Officers, depending on the cases, for the same purposes as stated above and according to the applicable privacy law; they are only provided with the information necessary for completing their functions. It is understood that the user’s personal data will not be disclosed to third parties, so that they can be use them for their own promotional purposes, and disseminated in any way. Except for what was above described in relation to c.d. browsing data, the provision of data by the user is necessary for the performance of the services and features requested by the user, such as the registration for the Site and other initiatives offered through the Site and its management, the answer to questions made by the user and the sending of information and informative material requested by the user. The provision of the user’s personal data is mandatory for the exercise and the defence of legal rights and for the fulfillment of legislative regulations; any failure to provide personal data by the user in the above cases will result in the inability for the user to sign up for the Site and other initiatives offered through the Site, to receive the services, the features requested from Festa LAB and to receive the answers, information and informative material requested from Festa LAB. The provision of data by the user for profiling and marketing purposes as specified above is free and optional; any failure to provide personal information by the user for purposes of profiling and marketing will have no consequences, for example, it will have no consequences on the possibility for the user to sign up for the Site and other initiatives offered through the Site, to receive the services, the features requested from Festa LAB, and to receive the answers, information and informative material requested from Festa LAB. The user is entitled, at any time, to exercise the rights recognised by art. 7 of the Privacy Code, for example, to obtain confirmation of the existence or not of personal data relating to him, to know the content and origin, to verify its accuracy, to ask for its integration, updating, rectification, deletion, transformation into anonymous form, blocking of data processed in violation of law, and the user may object to the processing of data for legitimate reasons. In order to exercise his rights and for any question or request relating to the processing of personal data by Festa LAB, the user may contact the data processor, at present the person in charge of Festa LAB is Mr. Roberto Festa, who is domiciled for the office at the Festa LAB srl headquarters at the following address: Festa LAB s.r.l., Via Nuova San Rocco, no. 95, 80131 - Naples (NA), Italy, Ph: +39 0521-976920; e-mail: This Privacy Policy is subject to updating by Festa LAB. The version published on the Site is the one currently in effect. In the event of modification of this Privacy Policy, Festa LAB will notify the user of such modification by posting on the Site for thirty (30) days after the modification a revised Privacy Policy link containing the "Recently Modified Privacy Policy" wording. Festa LAB, in addition, when required by applicable law, will obtain the consent of the user to the changes made. Festa LAB calls upon the user to periodically review the Privacy Policy to be informed of any changes to the same. Please read carefully our Privacy Policy that is applied both if you simply decide to browse the Site and use its services without purchasing any product, and in the case you log in and decide to browse and use the services and purchase the indicated products. By using the site you accept the terms described in the Privacy Policy. If you do not agree with some of the terms and conditions contained in the Privacy Policy, please do not use the site. The processing of Personal Data of users and consumers of the site (together "Users" or "Consumers") will be carried out in Italy and conducted in accordance with the applicable European legislation and the Personal Data Protection Code (Legislative Decree 30 June 2003, No. 196), which regulates the processing of personal data carried out by anyone resident or based in Italy. In accordance with the Personal Data Protection Code, Festa LAB s.r.l., headquartered in Naples (NA), Via San Rocco n. 95, VAT number 06560181213 n. REA NA-822443 is the data controller in relation to e-commerce services and products sale. Anyone has the right to the protection of personal data concerning him. Festa LAB respects the right of its users to be informed about the collection and other processing of their Personal Data. In the processing of data that can, directly or indirectly, identify your person, we try to adhere to a principle of strict necessity. For this reason, we have configured so that the use of Personal Data is minimized and in order to exclude the processing of Personal Data when the purposes pursued in individual cases can be achieved through the use of Anonymous data (such as market research aimed at improving services) or by other means that will only identify the person concerned if needed or on the request of the police force and authorities (such as, for example, for data relating to traffic and your stay in the website or your IP address). This Privacy Policy provides you with all useful information to understand how we collect and use data that identify the users of For any other information about our Privacy Policy, you can send requests to the e-mail address or to Festa LAB to the address of the registered office referred to above. Festa LAB - pursuant to the Legislative Decree of June 30, 2003, No. 196 (Privacy Code) - is the users’ data controller of, aimed at the management, conclusion and execution of commercial transactions concerning the purchase of products through the same site: Festa LAB therefore decides on the purposes and modalities of these data processing and the tools to be used also in security terms. For exclusively organizational and functional needs, we have appointed some data processors of, for purposes closely connected and related to the provision of services on, including the sale of the products. These managers have been chosen because they have proven to have experience, capability and reliability and to provide a suitable guarantee of full compliance with the applicable processing provisions, including data security. The managers carry out the processing of Personal data of the users of in accordance with the instructions given by Festa LAB. Periodically, we verify that data processors have precisely fulfilled their assigned tasks and that they continue to provide appropriate guarantees of full compliance with the provisions on personal data protection. Currently, some of the managers who process your data are as follows: PVS SERVICES ITALIA S.r.l., with registered office in Italy, P.le Balestrieri n. 31 / a, Centro Comm. Eurotorri, 43122, Parma (PR) for the processing of data needed to carry out shipping, delivery and returning of purchased products, call centers and customer care on 77 Agency S.r.l., based in Italy, via Solari n. 11, 20144, Milan (MI), for the processing of data regarding cookie management services, and maintenance of Festa LAB servers; To have a full list of data processors, please contact the Customer Service or send an email to the following email address: In particular, in the pursuit of the Commercial Purposes, we collect Personal Data (such as records, e-mail address, postal address, credit card and bank details, phone number) in the scope of the processes of purchasing products on, for the sale of products on Personal data are processed mainly in electronic format and in some cases even in printed format, such as when personal data processing is necessary to prevent frauds on Personal data will be stored in the form that allows your identification for the time strictly necessary for the pursued purposes and, in any case, subsequently processed within the limits of the law. To ensure that Personal data are always accurate and up to date, however relevant and complete, please notify us of any changes at the following email address: Personal Data will not be disclosed to third parties for purposes not permitted by law or without your express consent. In addition to the companies that act as data processors, personal data are also made available to third parties, independent data controllers, for accessory purposes and related to the provision of the services requested by the user (eg for purchasing transactions). You can at any time obtain an updated list of data processors by writing to the following email address: Personal data may be disclosed to police forces or the judicial authorities, in accordance with the law and after formal request by such persons, for example in the scope of antifraud services of Personal data will also be accessible to the data Officers for the specific purposes indicated by Law. In all these cases your consent is not necessary. Personal data will not be transferred abroad to countries different from those belonging to the European Union, which do not ensure adequate levels of protection of people. If this is necessary for the pursuit of the business purposes, we ensure that the transfer of personal data to countries that do not belong to the European Union and which do not ensure adequate levels of protection, will be carried out only after conclusion between Festa LAB and those subjects of specific contracts, containing safeguard clauses for the protection of personal data, in accordance with the applicable law and regulations. The purposes for which the Personal Data are processed will however be disclosed specifically from time to time in the informative text that Festa LAB submits to the user on the page where it is required the provision of personal. It may happen that Festa LAB is dealing with third parties personal data communicated directly by its users, for example if the user has purchased a product to be delivered to a friend or when the person that remits the price for the purchase of the product is different from the person for which the product is intended, or even when the user intends to signal to a friend a service or product for sale on In all these cases, be sure to obtain the consent of the person to whom data refers before communicating them to Festa LAB, and to inform him about this Privacy Policy: you will be the one and only responsible for communicating information and data related to third parties without their express request, and for their incorrect use or contrary to the law. In any case, Festa LAB will, within the limits of what is prescribed by law, comply with the obligation to provide information to the reported user and, if necessary, require his express consent when registering in its archives his Personal Data . The provision of personal data to Festa LAB and, in particular, of records, of your email address, your postal address, your credit / debit card, bank details and phone number is required with respect to the pursuit of Commercial Purposes. Any refusal to indicate to Festa LAB any personal data necessary for such purposes could result in the inability to execute the purchase contract for products on or to fulfill properly legal obligations. The failure to indicate the data may therefore constitute, depending on the cases, a legitimate and justified reason not to execute the contract of purchase of the products on The indication to Festa LAB of further personal data, different from those compulsory provided, is optional and does not have any consequences in relation to the purchase of products on Depending on the cases, and if necessary, we will inform you periodically of the compulsory or optional nature of the personal data communication to Festa LAB. We will highlight the compulsory or optional nature of the communication of personal data, by affixing a special asterisk character (*) to compulsory information, that is to say only to the personal data required for purchasing products on We remind you that the failure to indicate the optional personal data will not entail any obligation or disadvantage for our users. Personal data may be made available to third parties who, on behalf of Festa LAB, carry out specific services, as data processors or to other third parties, whose names will be specified from time to time, which deal with the data autonomously only to execute the services and the contract of purchase of products on and only when such purpose is not incompatible with the objectives for which personal data were collected and subsequently processed and, in any case, in compliance with the law. Personal Data will not be communicated, ceded, or otherwise transferred to other third parties without prior notice to the users and without their consent when required by law. Festa LAB collects directly from its users personal data and other information within the process of sending products’ purchase order forms on the Website for the conclusion of ecommerce transactions. These data are processed by Festa LAB within the limits and the purposes described in the notice presented to the user in the specific data collection section. We adopted appropriate security measures to minimize the risks of destruction or loss, even accidental, of the same data, of unauthorized access or not permitted processing or not in conformity with the purposes of collection indicated in our Privacy Policy. Regarding the best protection of your personal Information, regardless of the control and management of Festa LAB, we recommend you to make sure that your computer is equipped with appropriate software devices to protect the online data transmission, both inbound and outbound (such as up-to-date antivirus systems) and that your Internet service provider adopted the appropriate measures to ensure the security of online data transmission (such as firewalls and anti-spam filters). We would like to inform you that Festa LAB will be able to process your personal data even in the absence of your consent in some cases provided for by law, such as when it is necessary to comply with a legal obligation. You always have the right to obtain from Festa LAB the confirmation of the existence or not of personal data concerning you, although not yet registered, and their communication in an intelligible form. You also have the right to obtain information from Festa LAB about the origin of Personal Data; the purpose and the modality of the processing of personal data; the logic applied in the case of processing carried out with the aid of electronic instruments; the identification details of the data controller and data processors; the indication of the individuals or categories of individuals to which the Personal Data can be communicated or who may become aware of them as, for example, managers or persons responsible for the processing. In part, this information is contained in our Privacy Policy, but to learn more, you can send an email to You always have a right to obtain from Festa LAB:

a) update, rectification or, when you have interest, the integration of Personal Data;

b) the cancellation, transformation into anonymous form or the blocking of personal data processed in violation of the law, including those that are not required to be stored in relation to the purposes for which the data were collected or subsequently processed;

(c) the attestation that the operations referred to in points (a) and (b) have been brought to the attention, including their content, of those to whom the data have been communicated or disseminated, except where such fulfillment reveals itself impossible or involves a manifestly disproportionate effort compared with the right to be protected.

You will, however, have a right to oppose in whole or in part:

(a) for legitimate reasons, the processing of the Personal Data concerning you, even if relevant to the purpose of the collection;

b) the processing of Personal Data concerning you for the purpose of sending advertising or direct marketing material or for conducting market research or commercial communication.

You can exercise your rights freely and at any time, subject to the law, with a request addressed to Festa LAB at the e-mail address to which we will give a prompt reply. Festa LAB does not control or perform any monitoring of such websites and their contents. Festa LAB can not be held liable for the content of these sites and the rules they have adopted with respect to your privacy and the processing of Personal Data during your browsing. Please pay close attention when you connect to these websites, through the links on our website, and carefully read their terms of use and privacy regulations. The Privacy Policy of does not apply to third parties’ websites and it is not responsible for the privacy policy applied by those web sites, provides these web sites with links only to facilitate the user in searching and browsing and to facilitate the hyperlink on the Internet to other websites. The activation of links does not entail any recommendation or advisory by Festa LAB for accessing and browsing on these websites, nor any guarantee on their content, services, or assets provided by them and sold to Internet users. If you would like to receive further information about how Festa LAB processes Personal Data, please write an e-mail to the following e-mail address: In order to know your rights and to be always up-to-date on the legislation on the protection of individuals with regard to the processing of personal data, we recommend you to visit the website of the Personal Data Protection Guarantor at This Privacy Policy is governed by Italian law and in particular by the Personal Data Protection Code (Legislative Decree no. 196 of 30 June 2003) that regulates the processing of Personal Data - also held abroad - by anyone is resident or based in Italy or by means of instruments located in Italy. The Code ensures that the processing of personal data is carried out in compliance with fundamental rights and freedoms and the dignity of the person concerned, with particular reference to confidentiality, personal identity and the right to protection of personal data. Festa LAB may modify or simply update, in whole or in part, the Privacy Policy of also considering the amendment of the law or regulation governing this matter and protecting your rights. Changes and updates to the Privacy Policy of will be notified to users on the Home Page as soon as they are adopted and they become binding as soon as they are posted on the website in this section. Please log in regularly in this section to verify the publication of the latest and updated Privacy Policy on

This Privacy Policy has been in force since February 2016.